The San Diego Chamber Orchestra values your privacy. We've prepared this policy statement to inform you about the information we collect about you, and how we use and protect that information.

Information Collection and Use
The San Diego Chamber Orchestra is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Information We Gather Automatically While Using this Site
You can browse our site without entering any personal information. We do automatically collect and compile some anonymous information when you access our site. These “access logs" enable us to make our site more useful to you. The information automatically collected does not contain anything that can identify you personally, such as your e-mail address. We log the following information:

• The date of your visit
• The time you arrive and the length of your visit
• The browser you use
• The IP address of the computer you used to visit our site. (We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to gather broad demographic information, such as the number of users who visit us from AOL.)

Information We Request Directly From You
In order to purchase tickets, sign up for our eNotes or to be on our regular or special mailing lists, you must complete a form. Our site’s contact information form requires you to provide and verify basic contact information (such as your name and e-mail address).

This information is used to contact you about services in which you have expressed interest. It is optional for you to provide additional information (such as phone numbers), but it is encouraged so we may provide a more personalized experience for you.  

How We Use Financial Information
When ordering tickets  from us, or when accessing subscriber-only features, we may require contact information (such as name and shipping address) and financial information (like credit card number and expiration date) in order to process your requests. This information is used to check your qualifications and bill you for products and services. If we have trouble processing an order, this contact information is used to get in touch with you.

Unique identifiers (such as your Subscriber ID) are collected from you to verify your identity and for use as account numbers in our record-keeping systems.

We will not share financial or unique identifier information with third parties without your prior consent. When you make a purchase on the site, your consent is given to provide your financial or contact information to those third parties necessary to process your transactions with us, such as credit card companies and the companies that handle shipping on our behalf.

Our Security Precautions
Our online ticketing system has security measures in place to protect the loss, misuse and alteration of the information under our control. The secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the internet.

We do not store credit card information on our web servers.

Cookies 
A cookie is a piece of data that contains information about your visit and is stored on the hard drive of the computer you use to access our site. For instance, by setting a cookie on our site, you will not need to enter a password more than once, thereby saving time while on our site. If you reject the cookie, you may still use our site, but you will not have access to any part of the site that requires you to log in. Cookies also enable us to track and target the interests of our users to enhance the experience on our site. These cookies are not tied to your personally identifiable information.